DO YOU TAKE RESERVATIONS?

You don’t need a reservation to visit— just come on in! At Hattie B’s, we offer fast-casual counter service and seating on a first come, first serve basis. Because of our limited space and high volume of guests, we are unfortunately not able to reserve tables or specific areas of the restaurant for larger groups.

DO YOU HAVE GLUTEN FREE ITEMS?

Yes! We offer the following gluten free items: Grilled Chicken Tenders, Southern Greens, Baked Beans, French Fries, Potato Salad, and Cole Slaw

You can also ask for the chicken to be fried ‘naked’ (without breading). Our breaded fried chicken is dipped in our melted spice blend, so please ask for gluten free spicing if you have a concern.

DO YOU HAVE DAIRY FREE ITEMS?

We sure do! Our dairy free menu items include: Black Eyed Pea Salad, Fries, Southern Greens, Baked Beans and Pickles, and Cole Slaw.

Note: Our fried chicken breading contains whey, which is considered a dairy product but does not have lactose in it. If that is still an issue, you can ask for the chicken to be fried “naked” or try our grilled tenders!

ARE THERE ANY PEANUTS OR TREE NUTS USED ON THE PREMISES?

We fry our chicken and french fries in soybean oil and no peanuts or tree nuts are used at our restaurants! However, we cannot guarantee that peanuts or tree nuts haven’t been used at our vendor facilities.

DO YOU ALLOW DOGS ON YOUR PATIOS?

As much as we love dogs, we do not allow dogs on our premises. We have opted to keep our patios dog free for a few reasons; the high volume of guest/ server traffic, chicken bones, and extremely hot spices. We wouldn’t anyone to trip on a leash, get tangled up in our crowds, or get their nose into something too spicy!

I WOULD LIKE TO GET A LARGE CATERING FOR MORE THAN 25 PEOPLE. WHAT SHOULD I DO?!

Feeding the party? If you’re in Nashville and feeding 20 people or ordering over $300, please contact our catering/events kitchen on Old Harding Pike. Check out our catering menu here! We typically need at least 48-72 hours advance notice for average orders, but if you’re hosting a larger party, go ahead and holler at us as soon as you have a date. If you are interested in learning more, contact: events@hattieb.com.

I’M INTERESTED IN A LARGER PICK UP ORDER AND THE ONLINE ORDERING FORM HAS A MAXIMUM COST OF $50. WHAT CAN I DO?

Orders for less than 20 people/under $300 can be placed with an individual store’s manager with at least 24 hours notice. Our phone lines open at 11am— just be patient with us during high volume times of day! You can also email us at info@hattieb.com. (We are not able to always guarantee that emailed orders can be accepted – we will contact you back with a confirmation or a request for more information.)

I NEED IT QUICK AND CAN’T WAIT IN LINE! I HAVE TO GET BACK TO WORK, THE AIRPORT, MY HONKY TONK GIG, ETC!

If you don’t have the time to jump in line, you can always jump online and pick it up To-Go! Just scoot back to our website, choose your preferred location, and our online system will tell you the pickup time. You can even order up to two weeks in advance!

OOH?! CAN I ORDER ONLINE, SKIP THE LINE AND EAT MY TAKE OUT HERE?

We like to operate with that “do unto others” credo— and the first grade credo of “Hey! No cutting in line!” We want to be fair and thoughtful of guests that have been waiting in our line, so our To-Go means just that. Of course, if there are open tables and no one waiting to sit, please feel free to enjoy your To-Go meal with us! And if you have special circumstances, please speak to a manager.

WHY IS YOUR ONLINE ORDERING NOT WORKING?

This is due to all the beautiful hot chicken seekers! During periods of high volume, our online ordering system throttles back incoming orders and then turns back on when the kitchen is ready again to sling more chicken. (Kinda like when your favorite band sells out of concert tickets but then they hopefully add more shows asap.) We push out as many dine in, pick up, and delivery orders out as we can! 😉 Protip: You can pre-order up to two weeks in advance so hop on after a rush and preorder a day or a week ahead for those popular pick up times

HOW CAN I GET A DELIVERY?

We currently have exclusive delivery with Uber Eats at all locations.

DO YOU SELL GIFT CARDS?

Yes! You are a wonderful person for giving the gift of hot chicken and angels sing your name! You can now email or text a Hattie B gift card! Go here or click on Gift Cards from our homepage!

IF YOU HAVE ANY OTHER QUESTIONS, PLEASE EMAIL INFO@HATTIEB.COM.

WE HOPE YOU ENJOY YOUR VISIT!